Introduction
These Terms and Conditions govern your use of the Winbid.online website and your purchase of products. By accessing or using our site, you agree to these terms in full. If you do not agree with these terms, please do not use our website.
1. General Conditions
• Acceptance: Your use of Winbid.online constitutes acceptance of these Terms and Conditions.
• Modifications: We reserve the right to change or update these terms at any time. Changes will be posted on the website and become effective immediately upon posting.
2. Ordering and Payment
• Placing Orders: When you place an order, you are offering to purchase a product subject to these terms.
• Payment: Payment must be made in full at the time of purchase. We accept various payment methods as indicated on our site.
3. Shipping and Delivery
• Shipping Policy: Shipping costs and delivery timeframes are provided during the checkout process.
• Risk Transfer: Risk of loss and title for purchased items pass to you upon delivery.
4. Return and Refund
• Eligibility: Products must be returned in an unused condition with original packaging and proof of purchase as described in our Return and Refund Policy.
• Timeframe: Returns must be initiated within 14 days of delivery.
• Refund Process: Refunds will be processed to the original method of payment within 7 business days after product inspection.
• Exclusions: Customized items, perishable goods, organic products, and gift cards are non-returnable.
5. Exchanges
• Exchange Requests: If you wish to exchange a product, please contact us at info@winbid.online for guidance.
• Process: Exchanges are subject to availability and follow the same return eligibility criteria.
6. Shipping Costs
• Customer Responsibility: Customers are responsible for the cost of return shipping, and these costs are non-refundable.
7. Damaged or Defective Products
• Immediate Notification: If you receive a damaged or defective product, notify us immediately.
• Remedy: We will provide a return label and instructions. Upon receipt and inspection, a refund or exchange will be offered.
8. Limitations and Disclaimers
• Product Descriptions: We strive to display accurate product information; however, slight variations may occur.
• Limitation of Liability: Winbid.online is not liable for any direct, indirect, or incidental damages arising from the use or inability to use our products or services.
• Force Majeure: We are not liable for any delays or failures in performance resulting from causes beyond our control.
9. Intellectual Property
• Ownership: All content on Winbid.online, including images, text, and trademarks, is the property of Winbid.online or its licensors and is protected by intellectual property laws.
10. Governing Law
• These Terms and Conditions are governed by and construed in accordance with the laws applicable to our business location. Any disputes will be resolved in the appropriate courts of that jurisdiction.
11. Contact Information
• For any questions or concerns regarding these Terms and Conditions, please contact us at info@winbid.online.