Privacy Policy Page

At Winbid.online, we strive to ensure your complete satisfaction with our products. If for any reason you are not satisfied with your purchase, we offer a simple and easy return policy.

1. Returns Eligibility To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as you received it. You must also have a valid proof of purchase.

2. Timeframe for Returns You may return the product within 14 days of the delivery date. If 14 days have passed since the delivery date, unfortunately, we cannot offer you a refund or exchange.

3. Refunds Once we receive the returned product, we will inspect it and notify you of the status of your refund. If the product meets the eligibility criteria, we will initiate a refund to your original method of payment. The refund will be processed within 7 business days.

4. Exchanges If you would like to exchange the product for a different item, please contact us at info@winbid.online. We will assist you in the exchange process and provide you with the necessary instructions.

5. Shipping Costs You will be responsible for paying for the shipping costs for returning the product. Shipping costs are non-refundable.

6. Damaged or Defective Products If you receive a damaged or defective product, please contact us immediately at info@winbid.online. We will provide you with a return label and instructions on how to return the product. Once we receive the damaged or defective product, we will inspect it and provide you with a refund or exchange.

7. Exceptions We do not accept returns for customized or personalized products, perishable goods, organic products,and gift cards.

8. Contact Us If you have any questions or concerns about our return policy, please contact us at info@winbid.online. Our customer support team is available to assist you

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